I’m hanging out…

……fancy joining me?

I’ve been thinking about how I can maximise my use of G+ to add further value and I’ve come up with a plan.

From now on, whenever I publish a blog post that is likely to encourage some comments I’m going to suggest a Google Hangout a couple of days later to discuss it in more detail.

The Hangout will be 15 mins max and will take place over a lunchtime – sandwiches and nibbles are of course welcome!

My plan is to record the Hangout, post it to YouTube and then bring it back down to my blog to promote further discussion.

In fact, why am I waiting for my next blog post? If you’ve read my recent “As Bananarama said” series and have a comment to make then why not log into G+ at 1230hrs on Tuesday 07th Feb 2012, track me down and let’s ‘hang out’?

See you there?

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As Bananarama said…. (Part 3)

Man singing or shouting into a microphone…. continued from Part 2

… Well if my conversation with Patrick Fitzpatrick at the Learning Technologies 2012 exhibition is anything to go by then the technology is already here, ready for use within learning interventions and he should know – he’s using it!

I’d made a point of going to see Patrick as he had pushed out this rather mysterious tweet in advance of the exhibition

 

 

We are bring something really special to #LT12uk this year, so please drop by to stand 140 - the future of elearning has arrived
@PaFitzpatrick
Patrick Fitzpatrick

 

Who could resist?

I spoke with Patrick for about 30 minutes in total over the 2 days of the exhibition and was intrigued to hear of the work he is doing with 2 large organisations, one of which is globally recognised in the hospitality sector.

He is working with a system that not only recognises the way in which something is said and compares it to the ‘ideal response’ but also utilises image capturing soft/hardware such as internal webcams and Microsoft Kinect to measure how you ‘look’ when you provide that response.

Imagine how this could impact upon our use of learning technologies? We may be looking at a day when we no longer have to click on a response, but instead we actually respond in real time and have our responses measured not on what we said but the way that we said it. Couple this with an immersive environment (which somewhat unsurprisingly is Patricks speciality) and we could really be looking at the future of immersive learning environments.

Here’s some blurb that Patrick has kindly provided for this blog post:

Our approach has always been: Develop, Assess, Enrich & Perform – for standard instructional based elearning this works well.  Much of what we do is based on human contact, in reality human contact of any kind is is positive or negative – based on how we behave.  Our approach is to Enrich the learning experience by changing or developing our behaviours (how we interact with a person/customer) to create real world interactive scenarios within an elearning environment needs to go much further that simple point and click.  We are introducing facial recognition which will analyse the behaviour of the customer when they are going through a communication scenario.  We can now enable the learner to understand how they react under normal to difficult circumstances.  This is another step further in to creating a truly immersive elearning world.

Now I have to say that I didn’t get to see the product in action for myself as I too was on an exhibitors stand, but if the platform gets even close to Patrick’s claims, then I think we may be seeing the end of ‘point and click’!

For those of you who have been wondering where the inspiration for this blog post has come from, then maybe this will jog your memory.

So what about you?

What did you see/hear at Learning Technologies that inspired you?

I’m not talking about abstract, ‘fluffy’ ideas that I saw being tweeted by some people around some of the keynote content, but I’m talking about ‘here and now’ stuff, stuff that you can sink your teeth into today.

Over to you…..

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As Bananarama said…. (Part 2)

Man singing or shouting into a microphone…. continued from Part 1

It’s all well and good me selecting the right text-based answer on a screen but of course that is no guarantee that my response in a real-life situation is going to emulate the sincerity that you would expect.

Don’t get me wrong, I’m a big fan of the performance focussed, action-based design approach to self-paced, click next elearning; in fact when I was designing the stuff myself I was continually referring to  Cathy Moores Action Mapping approach, but let’s be honest, we are still not interacting with the ‘real world’.

As learning design continually improves we are of course edging ever closer to being able to replicate real world interaction, but let’s take a look at my example again…

Wouldn’t it be great if somebody could come up with a way for us to provide our response to the customer in this example using our voice whilst measuring our facial expressions and then provide feedback and direction based upon how we had spoken and how we had looked when we had said it?

But of course the ability to use that kind of technology within a learning environment is years off yet, isn’t it?

… or is it …

……… To be continued……..

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As Bananarama said…. (Part 1)

…. “it ain’t what you do, it’s the way that you do it

I’m convinced that the following is also true

“it ain’t what you say, but the way that you say it” (and the way that you ‘look’ when you say it).

If we look at your typical self-paced, click-next piece of learning then it (‘it’, being representative of sound Instructional Design principles and providing the learners with ‘real world’ decisions to make) often places the learner in a number of decision-making scenarios and asks them to select from a number of plausible options, all of which should be performance based.

Some of these responses may be physical response possibilities

i.e. “initial the customers receipt

whilst others may be verbal response possibilities

i.e. “apologise to the customer and inform them that you will inform your senior management

Let’s assume that the above option is correct; the learner would now select that option and the system would respond in whatever positive way it had been designed to do.

Fairly typical of your standard ‘good practice’ (I’m trying to get into the habit of not using the term ‘best practice’) piece of learning?

If I’m being honest until a week ago, if you’d asked me the same question o’d have said

Yes, pretty much

Now listen to this

Or this

……… To be continued……..

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I’m hanging out…..

image

……fancy joining me?

I’ve been thinking about how I can maximise my use of G+ to add further value and I’ve come up with a plan.

From now on, whenever I publish a blog post that is likely to encourage some comments I’m going to suggest a Google Hangout a couple of days later to discuss it in more detail.

The Hangout will be 15 mins max and will take place over a lunchtime – sandwiches and nibbles are of course welcome!

My plan is to record the Hangout, post it to YouTube and then bring it back down to my blog to promote further discussion.

In fact, why am I waiting for my next blog post? If you’ve read my recent ‘Get your foot in the door’ series and have a comment to make, a question or perhaps want to suggest a ‘get your foot in the door’ app to others then why not log into G+ at 1230hrs on Monday 30th Jan 2012, track me down and join me whilst I ‘hang out’?

See you there?

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Get your foot in the door – over to you…

So folks, for the past few weeks I’ve been blogging about the value of taking a low cost, low risk approach towards implementing learning / performance support via mobile devices, by scouring the apps stores for any currently existing native apps that could add value to your business.

Essentially ‘getting your foot in the door’ with regards to the use of mobile technologies.

 

I’ve received a small amount of feedback from some readers, (most recently from Mark Bradshaw in relation to the shift workers app) letting me know that they have, or will shortly be recommending some of the apps to their organisation.

Hopefully many more of you will come back to this series as and when you/your organisation starts to think along these lines.

As a parting post within this series for the time being, I’d like to introduce you to this tool

www.quixey.com

which acts as a search engine, but purely for apps. You don’t even have to know the name, just type in a vague description and see what happens.

Best of luck!

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Going Mobile in the Public & Private sector – Live Blog from #LT12UK

Keith Quinn - Scottish Social Services Council
  • Created distance learning course utilising traditional workbook with AuR
  • Used PSP and second sight
  • TEL approach more effective than training centred approach (is this due to the novelty value?)
  • Are the learners at the stage yet of creating Content themselves?
Ros Sutton- Price Waterhouse Coopers
  • PWC saw senior management ‘buy in’ to mobile once they had seen their own children using mobile technologies
  • Designing for mobile devices, forced them to simplify their design to great effect

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Engaging The Unwilling Learner – Live Blog from #LT12UK

Mark Berthelemy – Capita

Poor outward comms from ‘us’

Poor intrinsic motivation to listen to the poor comms (from the learner)

We put too many infrastructure blockers in place!

Possible solutions to that, may be?

  • Leave blockers in place and put support in place
  • use simpler systems

Push people towards intrinsic motivation

Don’t we want learners to pull content down because they want to?

We may be good at designing the intervention, but we aren’t so good at communicating around the intervention. We should take a leaf out of our Comms department book, maybe even merge the departments, after all aren’t we trying to achieve the same goal?

Management should set:

  • expectations
  • WIIFM
  • permission

And set the vision that learners are expected to identify and source their learning opportunities

Gareth Williams Cambian Group and Information Transfer

Branded their training using the word ‘achieve


  • Poster campaigns
  • Merchandise
  • Brochure for all sites
  • Promos movie
  • Roadshow presentations
  • Article in company newsletters
  • Regular board reports

Here are the results so far

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Guilt

So I’ve spent a week concentrating on G+ now and I’ve made a few observations.

It’s much quieter in there than it is in Twitter. I’m not saying that’s a good or bad thing, it’s just quieter. I know that I can dip into G+ whenever I want and see some meaningful, useful (to me) threads of conversation without feeling like I’m going to be swept away by the Twitter Tidal Wave.

Of course, that also has its downside including the fact that the vast majority of my network aren’t using G+, so I’m not able to keep track as to what they are up to and what they are talking about – - but hang on – one of my reasons for moving away from Twitter was that I didn’t feel it was adding value! So why this feeling of abandoning my network, when what I’ve actually insinuated is that ‘they’ weren’t adding value!

But perhaps that feeling is retrospective?

I’ve noticed that since I blogged about reducing my Twitter activity a number of long-time Twitter followers have unfollowed me (I’ve never tracked this before, but thought it might be interesting to do so given this change in the way I’m using Twitter). Now this in itself I don’t find surprising, as why would they follow somebody who has said they aren’t going to use Twitter as much? But I haven’t said that I’m not going to stop blogging, or sharing resources etc, just that I’m going to concentrate on another platform for now.

A part of me assumed that those people would track me down on G+ and follow me in there, but that hasn’t happened. Which has got me wondering why?

Is it the fact that what I’ve been blogging about or the conversations I’ve been having, people have found irrelevant to them or is it the fact that they don’t want or need to be involved in another social media platform? I’d like to think it’s the latter as that excludes me from any perceived ‘fault’, but to be honest I’m suspecting that it’s the former.

Why?

Well for one very good reason really and that’s the reason I guess that I found my Twitter network as a whole to be adding little value – ‘guilt’!

There have been some people in my network that stopped adding the value that ‘I’ needed a long time ago, but I kept them in my network – why? – once again, guilt.

I felt I’d got to know those people on a personal level, either via Twitter, face to face, other channels or in a lot of cases a whole raft of ways. Even though they weren’t adding value to my reasons for using Twitter, I kept them in my network out of a feeling of guilt and awkwardness if I unfollowed them.

Is it wrong of me to think like this?

Can an online network grow into something other than what you originally engaged with it?

How do you then deal with that new ‘relationship’ once it’s non-intended use supersedes its original use?

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Desperately seeking….

…. (nope, not Susan) Innovation

That’s my aim for Learning Technologies this year.

I’ve spent the last couple of years attending/speaking at the Learning Technologies conference but if I’m honest, I haven’t really taken the time to dig into the exhibition as much as I should have done.

This year is different.

This year I will actually be participating in the exhibition myself, so armed with that physical immersion and the fact that I don’t have access to the conference upstairs, I will be spending some quality time looking around the various exhibitors in the hope of spotting something ‘innovative’.

So how do I define ‘innovative’?

Well to be honest I haven’t got a definition, but I have got a gut feeling. A few weeks ago, I was engaged in an exchange of tweets within my network of tweets around what innovation was and it became quite clear that people had very or subtly different definitions – and why wouldn’t they?

The sending of automated text messaging to learners ahead of an event may in some people’s eyes seem innovative, however to others it’s ‘old school’.

Many of us may see Augmented Reality as innovative, but military aircrew, in particular pilots, will tell you that Head Up Displays (HUDs) have been augmenting their reality for many, many years.

I’m definitely more open this year to seeing something out of the ordinary and a few vendors have already made some interesting statements about what they will be unveiling; but I’ll wait until I’ve seen it for myself before giving my post-event thoughts within this blog.

What I’m pretty sure of is that another rapid authoring tool, LMS or ingeniously ‘tarted up’ next button won’t be getting a mention.

If you’re heading down to the conference, what are you looking for?

Tried and tested solutions?

A ‘safe’ proposition for your budget holder?

Tarted up ‘click next’ stuff?

Or something a little different…….

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