Creating an entire book was a painstaking process, requiring ahand-carved block for each page; and the wood blocks tended to crack, ifstored for long. The monks or people who wrote them were paid highly.
How many mobile employees are you supporting?
I agree re the mobile employee comment. I just don’t want to introduce another term to be hi-jacked by learning folks. In my organisation, we are all mobile as are most business these days. We don’t have one central office so mobile technology rather than mobile learning is very important. To that end, I am not sure the term “mobile employee” is a useful one. My view on mobile learning is similar to that of social learning – we have been doing it for ever and a day. Learning on the go, can be anything from reading a book on the train to listening to a downloaded podcast.
How widely distributed are mobile devices across your employee population?
We all have smart phones and around 40% of us have tablets.
What are the opportunities for improvement in mobile worker performance?
We don’t specifically have performance support, but rather we have job support. I think this is an important definition. We can, for example access our email through smart phones, Office docs and frequently use tablets in client meetings for note taking and demonstrations. Our “office” server is in the cloud so it makes sense that we can access our data anywhere.
What are the benefits of mobile access to content for the employee population at large?
You always have access to information you need. Information access is no longer a barrier and you can get on with getting the job done while any support you need is in your pocket. Having multiple ways to communicate is essential too – a quick text when you need a quick answer, a Skype chat on the go, and of course now and then an actual phone call!