Checkavendor?

Posted on Jan 27, 2014

When it comes to DIY I know my limits.

Painting, wallpapering, light fittings, skirting boards, simple tiling etc are all on my list of ‘achievable’ activities.

Rewiring, gas work, central heating, glazing, carpeting etc I am very happy to leave to somebody else.

Of course the reliability of the ‘somebody else‘ is always an area of risk, which is why over the past year or two I have been using www.checkatrade.com to check up on any potential tradesmen. Here’s the principle behind the site…

More recently I’ve been thinking about how this could work from a vendors perspective.

Let’s be honest I’m sure many of us have had experiences with vendors that were perhaps less than positive – I know I have. The thing is, that even if you provide that feedback to them, the chances of it ever appearing on their websites testimonial page are, well…. slim!

This is where I think a ‘checkavendor’ site could be useful.

Of course, there are a range of factors to consider.

  • Anonymity of feedback Vs transparency
  • Would vendors post on behalf of themselves?
  • Would vendors post negative feedback on other vendors?
  • How does a client authenticate they are genuine etc

As well as a stack of them I probably haven’t considered…

What do you think?

Does the idea have legs?

 

3 Comments

  1. CraigTaylor74 Did you just use a hashtag that you yourself block?? 😉

  2. N1ckL33 Yup. Do as I say…. 😉

  3. Some analyst activity does part of this in trying to provide an independent view, like the Elearnity 9-Grid and Vendor Perspectives (www.elearnity.com). Almost like a ‘Which?’ guide where client feedback is taken into account to create the reports. Something more like Check-a-trade might be useful. Verifiying the reviews could be tricky e.g. if someone has a personal dislike of someone working for a vendor or another axe to grind – but also potentially very valuable.
    I’ve always thought it was a shame we don’t do more ‘shoot out’ type activities at UK events like they do in US as that shows vendors’ software and abilities in action.

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